Why Choose Us?

Williams & Donovan have won multiple awards at the ESTAS, the most prestigious Estate awards in the UK.

Williams & Donovan are incredibly proud to announce we have won the title of BEST ESTATE AGENT in th UK with 2 - 5 offices. Our Hockley office also won in the BEST INDIVIDUAL OFFICE in the ESSEX and Kent region, with our Benfleet office scooping 3rd place in the very same category. The Hockley office was also voted 3rd place in the BEST INDIVIDUAL OFFICE in the UK category.

The award ceremony was announced by Phil Spencer, the TV property expert at the lavish Grosvenor House, Park Lane, London attended by over 1,000 of the UK's top property professionals.

Ian Williams, Director at Williams & Donovan Benfleet said "We are absolutely thrilled to be recognised at the ESTAS. It means so much to us as we know it's our customers who have judged our performance. We take our levels of customer service very seriously because we know clients have a choice. We have always been very proud of the personal service we provide and this is great way to demonstrate how good we really are, and that all our hard work is paying off."

Williams and Donovan was established in 1999 by Ian Williams and Colin Donovan. "We believe we employ some of the most talented, professional and respected individuals within the industry who have helped us to achieve our status as one of the most successful independent agents in the county. Our Benfleet office launched in January 2014 and we aim to become the "Agent of Choice" in Castle Point and beyond."

The Internet

Most people look for a home online and we guarantee something that many agents don’t. Your home will be on every leading website including:

rightmove logo zoopla logo prime location logo

Premium Listings

Many of our properties are displayed on Rightmove as Premium Listings. These are designed to stand out from the normal listings and Rightmove’s own statistics prove that properties displayed in this way secure higher levels of enquiries from potential buyers.

The Best Experienced Staff/Caring Professionals

When we first opened we decided to surround ourselves with the very best people. The best estate agents share two essential qualities.

They are first and foremost honest and secondly possess a very strong work ethic. Our hand-picked team have these qualities in abundance, as well as enthusiasm, common sense, determination … we could go on.

And, of course, they are experienced in the conveyancing and lettings process.

Appointing individuals with limited industry experience or local knowledge could cost you thousands of pounds.

Moving can be stressful and our expert and friendly staff will do their utmost to make the experience as easy as possible.

You will be assured of a first class personal service from some of the areas most experienced property professionals, with an outstanding reputation for professionalism and service.

Our people are local people.

Competitive Fees

We always ensure that our commission rates are competitive yet still offer a quality service second to none.

Expert Knowledge

The majority of our valuations are carried out by the Directors of the business. Getting the price right is probably the most important aspect of achieving a successful sale.

Feedback After Every Viewing

We will endeavour to produce honest feedback within 24/48 hours of every viewing, good or bad, with advice and recommendations if necessary.

Regular Sales Progress

We will chase solicitors, brokers, buyers and the whole chain to effect a smooth transaction and keep you informed and updated. Our experience and expertise helps us identify potential problems before they occur, making sure everything runs as smoothly as possible.

A Dedicated Customer Check

The most stressful part of buying or selling is not knowing what’s happening. That’s why we will call you regularly to make sure everything is ok.

Peace Of Mind

In the unlikely event of a problem arising which we are unable to resolve to your complete satisfaction, you will have access to the Ombudsman Scheme, an independent arbitration service.

The Directors, Ian Williams and Colin Donovan, are also licensed members of the National Federation of Property Professionals (NFOPP).

Search Engine Optimisation (SEO)

We ensure our website remains on the top of Google searches and other search engines, ensuring our clients properties are found by prospective buyers and tenants first.

Prominent Offices

Our offices are situated on prominent corner positions within Benfleet and Hockley where we trade, ensuring prospective buyers can find us easily.

Getting To Buyers Fast

We text properties, post full colour brochures, produce distinctive colour details, email and telephone all buyers immediately when a property becomes available.

Return Your Calls

We will return your calls and messages quickly and reply to your emails promptly.

Achieve the Best Possible Price For Your Home

As members of MoveWithUs, one of the country’s largest network of agents, we will expose your property to the widest market possible.

Newspaper Advertising

The internet might be the most popular way to look for property but getting your home in the right local magazines and newspapers still matters. We’ll make sure that when a potential buyer leafs through a local paper they see us and your property. Unlike many agents we continue to advertise in the local newspapers and other key places.

We Are Open Seven Days a Week

We understand that selling a house is not a 9am – 5pm process which is why we are one of only a handful of agents who are open seven days a week. We do not miss any opportunity to sell our clients properties. If you work in the city and need to arrange an appointment early in the morning, we will be there. If you need to make an appointment late at night, that’s not a problem either. Our new Benfleet office is open until 7pm weekdays.

Discreet Marketing

As well as high profile approaches, we offer a more discreet service should it be required. This service is totally bespoke and tailored to your individual needs. We are able to find the best buyers and the best prices whilst preserving confidentiality.

And Finally

Our aim is to be “The Agent of Choice” by providing exceptional customer service, honest advice and creative marketing.

The two Directors, Ian Williams and Colin Donovan, oversee the whole process. If there is any aspect you would like to discuss, now or during the process, please do not hesitate to contact us.

Cookies We use cookies to ensure that we give you the best experience on our website. To find out more about our cookies policy, see our cookies policy here or in the footer.