What our customers say


Suzanne Driver

January 2019

Fantastic company after being with another company and not much happening selling or buying, as soon as we switched to Williams and Donavan in Benfleet. We had the right people looking at our property and had sold in a matter of a few weeks. They also found us the perfect property to buy. Everyone there was so helpful in their own way but special thanks to Darren and Lloyd for all the extra leg work you put in, we really appreciated it. I would highly recommend this company.

Source - Google

Kevin Fogg

January 2019

We agreed our sale back in June to a chain of four. Unfortunately for us, the agent at the bottom was an internet agent who clearly did not understand what they should have been doing. It transpired 3 months in that they hadn't even seen proof of funding and it was only due to the diligence and persistence of Lloyd and Lynn at Williams & Donovan, that we got any answers. Even on the day of completion, the woman at the bottom had not transferred her funds, and the completion went through at 8 minutes to 5. If ever there was an advertisement as to why you should choose a traditional agent over an online one, this was it. Can't thank the team at Williams & Donovan enough and would have no hesitation in recommending them.

Source - Facebook

Will Roberts

January 2019

Brilliant customer service. Couldn’t recommend a more professional and polite team. I have moved twice and both with Williams and Donovan! Wouldn’t go anywhere else! We are so grateful for all they done, we have our perfect home now thanks to them!! Thank you.

Source - Yell.com

Luke Gray

January 2019

Bought our first home recently and Williams and Donovan were really good. Very honest upfront and any issues or questions we had were dealt with and in good time. I would really recommend Williams and Donavan.

Source - Yell.com

Paula Girton

January 2019

Would have given 6 stars if we could have due to all staff being extremely professional, helpful & very obliging which made our lives a lot simpler when it came to selling our family home. We couldn't be more happier J Thank you once again to everyone at Williams & Donovan

Source - Yell.com

Charlotte Mack

January 2019

We would highly recommend Williams & Donovan. All of the staff were friendly and helpful, and they kept us regularly updated and provided a prompt response to any of our queries. We were also given flowers on completion, which was a nice touch.

Source - Google

Suzanne Simmonds

January 2019

Fantastic company after being with another company and not much happening selling or buying, as soon as we switched to Williams and Donavan in Benfleet. We had the right people looking at our property and had sold in a matter of a few weeks. They also found us the perfect property to buy. Everyone there was so helpful in their own way but special thanks to Darren and Lloyd for all the extra leg work you put in, we really appreciated it. I would highly recommend this company.

Source - Facebook

Dominique Coster

January 2019

Many thanks to the Benfleet office who helped us to sell our house last year with great professionalism. Kept us up-to-date throughout and minimised what is normally a stressful process.

Source - Facebook

Emma Milton

January 2019

Huge thanks to Paul, James Denise and all the team! on help selling our house and on the purchase of our new home! Amazing service ��We felt supported throughout the whole process. Great communication with us and all in our chain. We really could rely on your knowledge and experience. Ensuring a smooth as possible transition through all the sell and buy steps. Thanks we are now very happy in our new home ��

Source - Facebook

Sarah Visser

January 2019

I can't begin to thank W&D, but Denise in particular, for the outstanding service we received in selling our house. From the start, the team were nothing but friendly and polite, gave realistic advice and were incredibly helpful. When our sale became more complicated due to a death in the family, it was so reassuring to receive such a personal and supportive service which made such a difficult phase in life just that little easier. Under the circumstances we sold very quickly and that was in large part to the advice from the team and their quick response. At every step of the way we were always well informed and their responsiveness and attention to detail is second to none. A huge thank you for such great customer service, we really appreciate it!

Source - Facebook

Debbie Phillips

January 2019

Lloyd at Williams and Donovan (Benfleet) was supportive and informative from the moment he came to value our property. Photographs were taken immediately, house particulars were drawn up within a day or two, energy reports were arranged and a buyer was found within days of putting our house on the market. From then on most of my dealings were with Lynn at the Benfleet office, and this lady certainly knows what she is doing. She knew our 'chain' thoroughly, and did not hesitate to chase people up left, right and centre to keep things on track and moving along swiftly. Her professionalism kept me sane and I simply cannot thank her enough. I have already recommended Williams and Donovan to a colleague, and I would not hesitate to recommend them in the future too.

Source - Facebook

Denise Thurogood

January 2019

Big thank you to All The Team on helping us with our recent sale and purchase, much appreciated. We are loving our new home, thank you.

Source - Facebook

Hayley Gibbon

December 2018

Fantastic team who helped us through a difficult sale, which was no fault of them or our buyers but lower down the chain! Gave realistic valuation and sold our house in less than a week! All the team went above and beyond of what was asked of them

Source - Facebook

Mike Gibbon

December 2018

Sold my parents and my house with this great team, loads of drama with both chains but they handled it all in their stride and are a credit to the Hockley area! Sorry for my constant chasing but got to know you all very well, special thanks to Denise and Paul for keeping me sane through two house sales!

Source - Facebook

Chelsea Rose

December 2018

Williams and Donovan have been great. Such a personalised service couldn’t ask for anymore. So efficient and kept us up to date all throughout. Thank you everyone.

Source - Facebook

Tamsyn Lille

November 2018

Was renting a property for a year with Williams and Donovan. Very helpful and lovely team who were always happy to help. I started at 18 whereas a lot of places wouldn't consider me they gave me extra help. Someone came to view the flat every 3 months and always asked if everything was running right and if I was happy there. Couldn't say thank you enough, would 100% recommend and use again in future.

Source - Facebook

Kirsty Taylor

November 2018

Paul and Daniella such amazing people. They really helped me when I had some difficulties. They were caring and compassionate and went above and beyond what their job entails. Wonderful people and wonderful company. The best agent I have ever been with.

Source - Facebook

Chris Conway

November 2018

HIGHLY RECOMMEND! Paul, James and Denise kept me updated throughout the whole process and made everything so easy. Can't recommend them enough.

Source - Google

Kevin F

November 2018

Handled the protracted sale of our property well in difficult circumstances. The agent at the bottom (an internet agent) of a chain of four, had failed to see proof of funds until W&D chased them over 3 months in to the sale. The buyer at the bottom used a number of delaying tactics including changing solicitors. Lloyd and Lynn both persevered in trying to get answers and tried hard to deal with an inadequate company to get clarity for us as the vendors, and liaised with the agent immediately below ours to try to resolve the problem.

The problem with internet agents is that they have few sales progressors with any experience, and that the conveyancing companies they recommend are also similar - both are just call centres dealing with scripts so, if your sale falls outside of the script, they are ill equipped to deal with it.

If W&D had not been thoroughly proactive in pushing this sale forward, I have no doubt we'd still be waiting to exchange now, 6 months on from point of sale.

Source - Yell

Kevin F

November 2018

We agreed our sale back in June to a chain of four. Unfortunately for us, the agent at the bottom was an internet agent who clearly did not understand what they should have been doing. It transpired 3 months in that they hadn't even seen proof of funding and it was only due to the diligence and persistence of Lloyd and Lynn at Williams & Donovan, that we got any answers. Even on the day of completion, the woman at the bottom had not transferred her funds, and the completion went through at 8 minutes to 5. If ever there was an advertisement as to why you should choose a traditional agent over an online one, this was it. Can't thank the team at Williams & Donovan enough and would have no hesitation in recommending them.

Source - All Agents

Jo-Jo Brown

October 2018

I bought a property managed by William’s & Donovan and they were really great. I got regular updates from them, and I went to view the property quite a few times - they were always happy to come down and let me in and answer my questions. After a week or so of settling in to my new property I’ve just received a card and bunch of flowers from them to wish me luck on my new home! So kind, thank you team.

Source - Facebook