Customer reviews


Alex Golab

December 2019

"Great service and very helpful."

Source - Facebook

Andrew Copley

December 2019

"Efficient, professional and got the job done. I have had dealings with several members of the team at Williams & Donovan and they have all been professional, kind and patient. They have guided us through every step of the way and have given us support and guidance in what has been a very stressful time in our lives but they have definitely made the process easier"

Source - Facebook

Rebecca Warner

December 2019

"What amazing people Lloyd is a very special man. Thank you for being so helpful."

Source - Facebook

Paula Chittock

December 2019

"They are a very professional company and good at what they do. They gave us a very accurate valuation, which led to a quick sale. Through the process, they were helpful and efficient and helped to make a stressful process, almost painless."

Source - Facebook

Maxine Howard

December 2019

"Having recently marketed our house through Williams and Donovan in Benfleet we have been delighted with the level of service the team provided from day one. Mark Toomey and Lloyd Brooks have both been very supportive, always available to talk things through and offer their professional advice. Mark in particular has gone above and beyond, which definitely helped keep us both sane when trying to complete the chain which became extremely stressful and time sensitive. Mark’s enthusiasm shines through, as does his love for the job. This was witnessed every time he showed potential buyers round the property. Without a doubt, the Williams and Donovan team are one of a kind when it comes to estate agents – honest, trustworthy and dedicated. We are happy to recommend their services."

Source - Facebook

Emily Chapman

December 2019

"We sold our property through Williams & Donovan in Hockley and was thrilled with the service we received by the whole team! Tom gave us a great valuation for our property and really took the time to explain how best to market the house and Paul was brilliant once we had sold the house and kept us up to speed throughout. We would definitely recommend W&D in Hockley!"

Source - Facebook

Steve Hunt

December 2019

"such a professional company excellent staff, thank you so much to Lloyd, Darren, James and Lynne recommend to all."

Source - Facebook

Bad Badger

December 2019

"They are a very professional company and good at what they do. They gave us a very accurate valuation, which led to a quick sale. Through the process, they were helpful and efficient and helped to make a stressful process, almost painless."

Source - Google

Andy Copley

December 2019

"Efficient, professional and got the job done."

Source - Google

Cheryl Holdich

December 2019

"Excellent customer service. Professional and prompt at all times. Nothing too much trouble. Kept in touch at all times through the sale and purchase. Special thanks to Denise. Will recommend and return to use in the future."

Source - Google

Alex G-363

December 2019

"Very helpful and professional. Sorted any queries we had quickly."

Source - Yell.com

Hannah C-324

December 2019

"I have had dealings with several members of the team at Williams & Donovan and they have all been professional, kind and patient. They have guided us through every step of the way and have given us support and guidance in what has been a very stressful time in our lives but they have definitely made the process easier. They gave us a realistic valuation for the property whereas one of the other estate agents that provided us a valuation was very low. I can’t praise Lloyd and the rest of the team enough and if I ever sell a property again I would go straight to Williams & Donovan."

Source - Yell.com

Maxine H-72

December 2019

"Having recently marketed our house through Williams and Donovan in Benfleet we have been delighted with the level of service the team provided from day one. Mark Toomey and Lloyd Brooks have both been very supportive , always available to talk things through and offer their professional advice. Mark in particular has gone above and beyond, which definitely helped keep us both sane when trying to complete the chain became extremely stressful and time sensitive. Mark’s enthusiasm shines through, as does his love for the job. This was witnessed every time he showed potential buyers round the property. Without a doubt, the Williams and Donovan team are one of a kind when it comes to estate agents – honest, trustworthy and dedicated. We are happy to recommend their services."

Source - Yell.com

Anna R-611

December 2019

"Great service, friendly and professional. Couldn’t do enough for us."

Source - Yell.com

Peter C-1891

December 2019

"They are a very professional company and good at what they do. They gave us a very accurate valuation, which led to a quick sale. Through the process, they were helpful and efficient and helped to make a stressful process, almost painless."

Source - Yell.com

Emily C-1991

December 2019

"We sold our property through Williams & Donovan in Hockley and was thrilled with the service we received by the whole team! Tom gave us a great valuation for our property and really took the time to explain how best to market the house and Paul was brilliant once we had sold the house and kept us up to speed throughout. We definitely recommend W&D in Hockley!"

Source - Yell.com

Lynn & Gary Jacobs

November 2019

"What a fabulous team at the Benfleet office, so, so helpful and all willing to go the extra mile. Gary & I can’t thank you enough for the sale of the property in Haddon Close. Would and will recommend you to anybody buying or selling their property. Thank you all."

Source - Facebook

Lorraine Stalley

November 2019

"My experience with Williams and Donovan was brilliant from start to finish. We bought our house through them. We mostly dealt with Denise who was professional, efficient but very friendly, she kept me up to date throughout the process. The whole team were always every polite and helpful and always called back immediately. We cannot speak highly enough of the Hockley office."

Source - Facebook

Kath Tovey

November 2019

"Williams and Donovan were fantastic. from the start, they gave us a realistic valuation which we were happy with and our house sold really quickly. From then, Williams and Donovan kept us well informed throughout the process and helped make the whole process stress free. Thankyou! 🏡"

Source - Facebook

Nicole van de Laak

November 2019

"So helpful when we had issues. Everyone friendly and helpful during the whole process. Would highly recommend the Benfleet branch."

Source - Facebook

Laura Dennis-Peters

November 2019

"I would definitely recommend Williams and Donovan to anyone thinking of moving. Kept us updated regularly by email and phone, and in person they were always happy and enthusiastic."

Source - Facebook

LorraineS-213

November 2019

"We bought our house through Williams and Donovan and the service was outstanding, we mostly dealt with Denise who was helpful, professional, efficient and above all very friendly. The whole office in Hockley were great, they always dealt with enquiries and got back to me straight away. We were kept informed throughout the whole process. Would highly recommend these agents as the best in town. I would give 10 stars if I could."

Source - Yell.com

Gary2-2185

November 2019

"Best local agents bar none! Paul and the team always go the extra mile."

Source - Yell.com

NormanF-11

November 2019

"If you want a good team behind you when selling your home, do your research ask friends and neighbours, we did and the majority came up with Williams & Donovan and they were right any problems we had were dealt with swiftly and professionally by the excellent team at the Benfleet office."

Source - Yell.com

NicoleV-17

November 2019

"Excellent help and advice at a very stressful time. Very professional and friendly service. Highly recommend."

Source - Yell.com

KathT-23

November 2019

"Williams and Donovan have been amazing from the start! First they gave us a realistic valuation for our house, and then found us our buyers really quickly! From then on, they kept us well informed throughout the process and made the whole process go really smoothly. Can’t thank them enough!"

Source - Yell.com

LauraD-240403

November 2019

"I would definitely recommend Williams and Donovan to anyone thinking of moving. Kept us updated regularly by email and phone, and in person they were always happy and enthusiastic."

Source - Yell.com

Kath Millward

November 2019

"Williams and Donovan were amazing throughout our time selling our house with them.They kept us well informed throughout the process and managed to find us a buyer really quickly. They also recommended a brilliant mortgage provider so the whole process was pretty straight forward and stress free - not usually the case when buying and selling! Can’t recommend enough."

Source - Google

BRS

November 2019

"Excellent service from start to finish. Staff were very helpful and always kept us informed. Lynn was especially helpful. Our transaction was long and had some complications, we found that Lynn went out of her way to keep things moving and always kept everyone in the loop. I would use them again."

Source - Google

Emma Symon

October 2019

"We used the Benfleet branch to sell our property. I can recommend Williams & Donovan 100%. They go above and beyond to help. Lynn was such a blessing to have when we encountered problems (well, several, lol). Thank you so much. ❤"

Source - Facebook

Jo Reilly

October 2019

"We have recently bought our house through Williams & Donovan in Hockley and they were fantastic! We dealt mainly with Paul who was always helpful, professional and good-humoured which was very much needed in our case as our chain dragged on! The rest of the team were all very helpful and despite our many, many emails and phone calls, they never made us feel like we were a pain. We would not hesitate to recommend them to anyone."

Source - Facebook

MikeN-122

October 2019

"My girlfriend and I recently purchased a property through Williams and Donovan and the level service we received was excellent, particularly from Paul and Denise, who managed the whole house purchase process throughout. We were regularly updated with progress and any issues/questions were dealt with quickly and efficiently which was very much appreciated. We would strongly recommend."

Source - Yell.com

JessM-103

October 2019

"We have recently bought our house through Williams & Donovan in Hockley and they were fantastic. We dealt mainly with Paul who was always helpful, professional and good humoured, which was very much needed in our case as our chain dragged on! The rest of the team were all very helpful and despite our many, many emails and phone calls, they never made us feel like we were a pain. We would not hesitate to recommend them to anyone."

Source - Yell.com

LukeP-183

October 2019

"We would highly recommend the team at William & Donovan Hockley. They have been beyond amazing with the purchase of the house. Always happy to help and answer any questions we had and went above and beyond, keeping in touch with us and our conveyancer We worked closely with Paul who is evidently highly experienced, was efficient and always very friendly. He made everything as easy as it could have been and we can't thank him enough for all the work he put in for us. Keeping things moving and getting stuff done. Denise was also always very polite, professional and was always able to answer the phone when needed. All in all cannot fault this team who played a big part in reducing the whole stress of moving. The flowers they gave us when we picked up the keys were also a pleasant surprise. Thank you."

Source - Yell.com

EmmaS-907

October 2019

"We used the Benfleet branch to sell our property and we can recommend them 100%. Lynn was a blessing to have when we encountered problems with our sale and purchase. Williams and Donovan go above and beyond to help you."

Source - Yell.com

Jessica McLean

October 2019

"We have recently bought our house through Williams and Donovan Hockley and they were fantastic. We dealt primarily with Paul who was always helpful and friendly and good-humoured which really helped during a stressful time. We would always use them again and would not hesitate to recommend them to anyone."

Source - Google

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