Why Use Us?


All Estate Agents are pretty much the same ?

Actually no, they’re not.

If you are a prospective buyer or tenant, the only thing you care about is whether we’ve got the property you want.

But, if you're planning to sell, or a landlord looking for an agent to manage your properties, why choose Williams & Donovan?

The Internet

Most people look for a home online and we guarantee something that many agents don’t. Your home will be on every leading website including:

  • On the Market
  • Rightmove
  • Zoopla
  • Prime Location.com
  • Homes24.co.uk
  • The Times
  • The Telegraph
  • The Sunday Times
  • The Sun
  • The Independent
  • This is
  • MSN
  • London Evening Standard
  • Homes & Property
  • Daily Mail

Award Winning

Voted the third best Estate Agent of our size in the whole of the Country at the 2017 ESTAs awards.

Hockley office voted the best individual office in Essex and Kent, while our Benfleet Office scooped 3rd place in the same category.

Our Hockley Office was also voted the best individual office in the whole of the UK.

Market Leaders

We consistently out perform the other 43 Estate agents that sell properties in Hockley and Hawkwell and the whole of SS5.

Pie Chart 1 below illustrates the number of properties we have SSTC in SS5 during the period 26/6/17 to 25/6/18. We have SSTC 167 and the next best agent SSTC 40.

We consistently out perform the other 51 Estate agents that sell properties in Benfleet and the whole of SS7.

Pie chart 2 below illustrates the number we have SSTC in SS7 during the period 01/01/18 to 25/6/18. We have SSTC 67 and the next best agent SSTC 60.

Source Rightmove Intel 25/6/18

The Most Experienced Staff/Caring Professionals

When we first opened, we decided to surround ourselves with the very best people. The best estate agents share two essential qualities.

They are, first and foremost, honest and, secondly, possess a very strong work ethic. Our hand-picked team have these qualities in abundance, as well as enthusiasm, common sense, determination… we could go on.

And, of course, they are experienced in the conveyancing and lettings process.

Appointing individuals with limited industry experience or local knowledge, could cost you thousands of pounds.

Moving can be stressful and our expert and friendly staff will do their utmost to make the experience as easy as possible.

You will be assured of a first class personal service from some of the areas’ most experienced property professionals, with an outstanding reputation for professionalism and service.

Our people are local people.

We were one of the first licensed Estate Agents in Hockley and remain one of the few agents that are licensed in Hockley and Benfleet.

This licence guarantees that we are covered by the right amount of professional indemnity insurance and that we are participating members of the Ombudsman Scheme for Estate Agents that is considered essential for consumer protection.

Competitive Fees

We always ensure that our commission rates are competitive yet still offer a quality FULL service, second to none.

Expert Knowledge

Most of our valuations are carried out by the Directors of the business. Getting the price right and selling to the right buyer (with a good chain, if appropriate) are probably the most important aspects of achieving a successful sale.

Feedback After Every Viewing

We will endeavour to produce honest feedback within 24/48 hours of every viewing, good or bad, with advice and recommendations if necessary.

Regular Sales Progress

We will chase solicitors, brokers, buyers and the whole chain to effect a smooth transaction, and keep you informed and updated. Our experience and expertise helps us identify potential problems before they occur, making sure everything runs as smoothly as possible. The best people to look after the sale are those in the office, who know the client and the property which is why all of our sales from start to finish are dealt with by the experienced team in the branch.

A Dedicated Customer Check

The most stressful part of buying or selling is not knowing what’s happening. That’s why we will call you regularly to make sure everything is ok.

Peace Of Mind

In the unlikely event of a problem arising with a sale or purchase, which is conducted via us that we are unable to resolve to your complete satisfaction, you will have access to the Ombudsman Scheme, an independent arbitration service.

We were one of the first licensed Estate Agents in Hockley and remain one of the few agents that are licensed in Hockley and Benfleet.

This licence guarantees that we are covered by the right amount of professional indemnity insurance that is considered essential for consumer protection.

We are also members of ARLA Property mark which Protects Landlords and Tenants and their money by holding their members accountable and is also part of a government redress scheme ARLA demands

Search Engine Optimisation (SEO)

We ensure our website remains on the top of Google searches and other search engines, ensuring our clients’ properties are found by prospective buyers and tenants first.

Prominent Offices

Our offices are situated on prominent corner positions within Benfleet and Hockley where we trade, ensuring prospective buyers can find us easily.

Getting To Buyers Fast

We text properties, post full colour brochures, produce distinctive colour details, email and telephone all buyers immediately when a property becomes available.

Return Your Calls

We will return your calls and messages quickly and reply to your emails promptly.

Achieve The Best Possible Price For Your Home

As members of MoveWithUs, one of the country’s largest network of agents, we will expose your property to the widest market possible.

We Are Open Seven Days A Week

We understand that selling a house in not a 9 am – 5 pm process, which is why we are one of only a handful of agents who are open seven days a week. We do not miss any opportunity to sell our clients’ properties. If you work in the City and need to arrange an appointment early in the morning, we will be there. If you need to make an appointment late at night, that’s not a problem either. Our Benfleet office is open until 7 pm weekdays.

Premium Listings

Many of our properties are displayed on Rightmove as Premium Listings. These are designed to stand out from the normal listings and Rightmove’s own statistics prove that properties displayed in this way secure higher levels of enquiries from potential buyers.

Floor Plans and Energy Performance Certificates

We use a selected and qualified Energy Assessor who also produces professionally drawn floor plans. He has worked with us for many years, and we're sure you will feel at ease with him.

Discreet Marketing

As well as high profile approaches, we offer a more discreet service should it be requires. This service is totally bespoke and tailored to your individual needs. We are able to find the best buyers and the best prices whilst preserving confidentiality.

And finally

We think that says pretty much all you need to know about us and the way we work but, if you want more, just take a little time to explore our website.