A Seller's Guide to Home Surveys: What Buyers Will Find Out About Your Property
Mon 01 Jun 2026
You have accepted an offer. Things are moving. Then the buyer announces they are getting a survey done.
For many sellers, this is the moment the nerves kick in. What will the surveyor find? Will it put the buyer off? Could it affect the price?
The good news is that most surveys do not derail a sale. But understanding what happens during a survey, and what buyers are likely to discover, puts you in a much stronger position. This guide walks you through everything you need to know.
Why Do Buyers Get a Survey?
A survey is an independent inspection of your property carried out by a qualified surveyor. The buyer arranges it and pays for it, usually after their offer has been accepted.
It is not a legal requirement in England and Wales, but most buyers choose to have one. Lenders may also recommend it. The survey gives the buyer a clear picture of the property's condition before they commit to the purchase.
As a seller, you are not entitled to a copy of the report. However, if the survey raises concerns, you will almost certainly hear about them, as the buyer may use the findings to renegotiate the price or ask you to carry out repairs.
The Three Main Types of Survey
There are three levels of survey that buyers can choose from. The type they pick will depend on the age and condition of the property, and how thorough they want the inspection to be.
|
Survey Type |
Also Known As |
Best For |
What It Covers |
|
Level 1 |
Condition Report |
New-build or very modern homes in good condition |
Basic overview of condition, flags urgent issues |
|
Level 2 |
Homebuyer Report |
Standard properties in reasonable condition |
More detailed inspection, highlights defects and maintenance needs |
|
Level 3 |
Full Structural Survey |
Older, unusual or larger properties |
In-depth inspection of structure, materials and all accessible areas |
For most properties in Essex, buyers tend to opt for a Level 2 Homebuyer Report. If your home is older, has had significant alterations, or shows signs of structural movement, they may go for a Level 3 instead.
You can read more about the different survey levels on the RICS consumer guide to home surveys, which explains what each one covers and how they compare.
What Does a Surveyor Actually Look At?
A surveyor will carry out a visual inspection of the property. They will not lift floorboards, move furniture, or open up walls, but they will look carefully at everything they can access and observe.
Here are the key areas a surveyor typically examines:
Roof and chimney stacks The surveyor will inspect the roof covering, guttering, fascias and soffits. They will look for missing or slipped tiles, signs of sagging, damage to flashings around chimney stacks, and any evidence of leaks in the loft space.
Walls and structure Both external and internal walls will be checked for cracks, bowing or bulging. Cracks come in different types. Fine hairline cracks in plaster are common and rarely significant. Wider, diagonal or stair-step cracks can indicate movement or subsidence, which will be noted in the report.
Damp Surveyors carry a moisture meter and will check for damp in ground-floor rooms, basements, bathrooms and around window frames. They will distinguish between rising damp, penetrating damp and condensation, as each has different causes and remedies.
Windows and doors The surveyor will check that windows and doors open and close properly, look for failed double glazing (misting between the panes), and note any rotting timber frames.
Drainage They will inspect gullies, drains and inspection chambers where accessible, and look for signs of blocked or damaged drainage.
Electrics and heating Surveyors do not carry out electrical or gas safety tests. However, they will note the approximate age of the consumer unit (fuse box), visible wiring, and the boiler, and may recommend further specialist checks if anything looks outdated or potentially unsafe.
Timber In older properties, a surveyor will look for signs of woodworm or dry rot in accessible roof timbers, joists and floorboards.
What Gets Flagged in a Survey Report?
Survey reports use a traffic light system to rate individual elements of the property:
-
Green (Condition Rating 1): No repair required at present
-
Amber (Condition Rating 2): Defects that need attention but are not urgent
-
Red (Condition Rating 3): Serious defects requiring urgent repair or further investigation
A single red flag does not automatically mean the sale will collapse. What matters is the nature of the defect and how significant the cost of repair is likely to be.
Common issues that appear in survey reports include:
-
Damp in older properties, particularly ground-floor rooms or areas with poor ventilation
-
Roof issues such as slipped tiles, damaged leadwork or aged guttering
-
Old or outdated wiring (particularly pre-1970s installations)
-
Cracking in walls, which may or may not indicate movement
-
Timber defects such as woodworm or wet rot in older roof structures
-
Settlement cracks around extensions or newer additions
-
Failed double glazing
-
General wear and maintenance issues that are proportionate to the age of the property
A Level 3 survey will go into considerably more detail and may flag issues a Level 2 would only touch on briefly.
How Can a Survey Affect Your Sale?
Once the buyer receives their report, one of three things tends to happen:
1. They proceed as normal If the report comes back with only minor issues, or confirms that the property is in the condition they expected, the buyer is likely to continue with the purchase without asking for anything further.
2. They ask for a price reduction If the survey highlights significant repair costs, the buyer may come back to renegotiate the agreed price. For example, if the roof needs replacing and quotes come in at several thousand pounds, they may ask you to reduce the sale price to reflect this.
3. They ask you to carry out repairs In some cases, a buyer will ask you to fix specific issues before exchange of contracts. Whether you agree to do this is entirely up to you. Sometimes it is worth it to keep the sale on track; sometimes it is simpler to adjust the price instead.
It is worth remembering that you are not obliged to accept a renegotiation. However, refusing outright can occasionally lead to the buyer walking away, particularly if the survey has highlighted something they were not expecting.
The key is to respond calmly, get independent quotes for any work flagged, and discuss your options with your estate agent. If you are thinking about your next steps as a seller, our guide to selling covers the full process from valuation to completion.
How Can You Prepare Before the Survey?
There are several practical things you can do to reduce the chance of a survey raising unnecessary concerns.
Carry out basic maintenance Fix things you already know about. A dripping tap, a cracked windowpane, or loose roof tiles are the kinds of minor issues that can add up on a report and make the property appear poorly maintained, even if the underlying structure is sound.
Improve ventilation Condensation damp is one of the most commonly flagged issues in survey reports. Make sure bathrooms and kitchens are well ventilated. Trickle vents in windows should be open, and extractor fans should be working.
Provide clear access The surveyor needs to access the loft, understairs cupboard, meter cupboards and any other storage areas. Make sure these are reasonably clear so nothing is flagged as "unable to inspect" in the report.
Gather paperwork If you have had building work done, gather any planning permission documents, building regulations certificates, guarantees for a new roof, FENSA certificates for replaced windows, or damp treatment warranties. Having these to hand reassures buyers and can prevent follow-up queries.
Do not panic about the EPC The Energy Performance Certificate is a separate document to the survey, but buyers will often look at both together. Your energy performance certificate shows the energy efficiency rating of your home and potential improvements. A lower rating is not a red flag in a survey, but it may raise questions from buyers about insulation and heating.
Should You Get Your Own Survey Before Listing?
Some sellers choose to commission a pre-sale survey. This gives you an independent picture of the property's condition before you put it on the market, so there are no surprises later.
The advantages are clear. If the report flags something significant, you can either fix it or factor it into your asking price from the start. You also demonstrate transparency to buyers, which can build confidence in the sale.
The potential downside is cost. A Level 2 survey typically starts at a few hundred pounds, and a Level 3 can cost considerably more depending on the size and complexity of the property.
Whether it is worthwhile depends on the age and condition of your property, and how confident you are in its overall state. Your estate agent can advise you on whether it is likely to be money well spent in your specific situation.
What If the Survey Finds Something Serious?
If a survey flags something significant, such as evidence of subsidence, major structural movement, Japanese knotweed in the garden, or serious damp, it does not automatically mean the sale is over.
The important thing is to get specialist quotes and reports as quickly as possible. A buyer who receives a clear plan of action, with written evidence of what the problem is and how it can be fixed, is far more likely to continue than one who is left in the dark.
Your solicitor and estate agent are your best sources of advice at this point. In some cases, specialist insurance or retention funds can also provide a solution.
Getting the Price Right from the Start
One of the best ways to reduce the chance of a survey leading to a renegotiation is to make sure your asking price reflects the true condition of the property from day one. An honest, accurate valuation sets the right expectations for buyers and gives you a firmer position if the survey raises any issues later.
If you would like an independent, expert view on what your property is worth, book a free valuation with Williams and Donovan. We have detailed knowledge of the South Essex market and can advise you on realistic pricing as well as how to prepare your home for sale.